*Return & Refund Policy Item Refund: A full refund will be issued for the price of the purchased item. 

*Original Delivery Charges: Please note that the outbound shipping fee paid during checkout is non-refundable.

*Return Shipping: Customers are fully responsible for the cost of returning items to us. We do not cover return postage unless the product is faulty or incorrectly sent.

*Shipping and Delivery: Items purchased together may be shipped separately and could have varying lead times due to warehouse locations and other logistical considerations. 

*Points and Rewards: If an order is canceled, all points, including member points, earned from the purchase will be deducted from your account. Member points and benefits cannot be combined with other discount codes or promotions. 

*Customs and Invoice Discrepancies: Please note that the total price listed on customs declarations, invoices, and checkout pages may vary due to logistical considerations. 

*Intellectual Property: Please use our products responsibly, respecting the intellectual property rights of others. Credit designers and creators where applicable. Phrozen is not liable for any products created using Revopoint and Phrozen products. 

*Activity Modifications: Phrozen reserves the right to adjust, modify, suspend, or terminate this promotion at any time. Official notifications posted on our website will take precedence. For any unresolved issues, please refer to the relevant regulations or interpretations provided by our company.